About the Role
Greet and assist all customers in a positive and helpful manner
Crosssell memorial products as well as different aquamation packages
Compassionately assist customers utilizing pet cremation and euthanasia services
Issue pet certificate, collect fees, and ensure all proper documentation has been completed
Maintain the integrity of data in the animal software system, ensuring animal intakes and dispositions are recorded accurately
Educate customers on products available in retail stores. Assist with merchandise sales and other related duties
Operate a cash register and handle all types of financial transactions including sales, returns, and opening and closing duties
Able to meet with families making arrangements extending empathy and care
Effectively manage multiple tasks and fluctuating demands
Maintain general cleanliness of desk, work areas and vehicles
Answer phones and respond email correspondence in a professional and timely manner
Generate content for social media
Prepare contracts, communicate service needs both in written and verbal manner
Able to work a flexible schedule
Follow set processes, schedules and directions for service needs both written and oral
Accommodate extensive lifting
Work efficiently, independently and manage time well
Strong communication skills, both spoken and written
Provide support to the manager and crematory operator on an “as needed” basis
Help other departments when needed
All other duties as assigned
Requirements
Love of all big and small animals
Willing to learn
Willing to work with flexible schedule
Effective communication skills
Must be well organized, goal oriented and self-directed
Able to handle and work with deceased pets
To apply please send email to info@pettonature.ca