top of page

Business Development Manager

Calgary, AB, Canada

Job Type

Full Time

About the Role

Job Description:

  • Greet and assist all customers in a positive and helpful manner 

  • Compassionately assist customer utilizing pet cremation and euthanasia services

  • Issue pet certificate, collect fees and ensure all proper documentation has been completed

  • Maintain the integrity of data in the animal software system, ensuring animal intakes and dispositions are recorded accurately

  • Educate customers on products available in retail stores. Assist with merchandise sales and other related duties

  • Operate a cash register and handle all types of financial transactions including sales, returns and opening and closing duties

  • Able to meet with families making arrangements extending empathy and care 

  • Effectively manage multiple tasks and fluctuating demands

  • Maintain general cleanliness of desk, work areas and vehicles

  • Answer phones and respond email correspondence in a professional and timely manner

  • Generate content for social media

  • Prepare contracts, communicate service needs both in written and verbal manner

  • Able to work a flexible schedule

  • Follow set processes, schedules and directions for service needs both written and oral

  • Accommodate extensive lifting

  • Work efficiently, independently and manage time well

  • Strong communication skills, both spoken and written

  • Provide support to the manager and crematory operator on an “as needed” basis

  • Help other departments when needed

  • All other duties as assigned


Job Requirements:

Effective interpersonal skills, Excellent oral communication, Excellent written communication, Flexibility, Initiative, Team player, Judgement, Organized, Reliability, Client focus, Dependability, Interpersonal awareness

Develop promotional materials, Market business services, Hire, train, direct and motivate staff, Manage contracts, Write and edit press releases, newsletter and communications materials, Plan and control budget and expenditures

To apply please send email to

bottom of page